Privacy Policy

Credex Healthcare provides enrollment, credentialing, and other essential healthcare services to healthcare providers. Our core mission is to maintain transparency about the data we collect, how we use it, and with whom it is shared.

For the purposes of this Privacy Policy, ‘personal data’ refers to any information that can personally identify an individual, such as name, address, email address, telephone number, online identifiers, location data, or any other information classified as ‘personal data’ under the California Consumer Privacy Act (CCPA) (“Personal Data”).

This Privacy Policy applies to all visitors of the Credex Healthcare website (“You” or “Your”) whose Personal Data is collected or processed by Credex Healthcare. The purpose of this Privacy Policy is to inform you about how Credex Healthcare collects, uses, and shares Your Personal Data.

During Your use of the Credex Healthcare website, You may provide, and Credex Healthcare may process, information related to You and Your practice, such as Your name, scheduling information, office address, email address, telephone number, credit card information, fax number, or NPI. This information is used solely by our team to contact You regarding the services provided by Credex Healthcare.

When You visit the Credex Healthcare website, we receive the URL of the site from which You came. We also collect information about Your IP address, proxy server, operating system, web browser and add-ons, visit time, device identifier and features, and your mobile carrier/ISP. We use cookies and similar technologies to identify and log Your use of the Credex Healthcare website. This information is utilized by Credex Healthcare to analyze and improve our marketing strategies.

We continually seek ways to improve our website, which may require collecting new information and exploring new uses of Personal Data. If we collect materially different Personal Data or significantly change how we use Your Personal Data, Credex Healthcare reserves the right to modify this Privacy Policy accordingly and display the updated policy on our website.

Credex Healthcare may share Your data with our affiliated research and development center (the “Center”) to enhance and analyze our website and marketing strategies. Credex Healthcare enters into comprehensive confidentiality agreements with the Center to ensure that Your Personal Data remains secure at all times. Credex Healthcare may also provide anonymized information about you, which does not identify or contact you (“Aggregate Information”), to third parties. For instance, we might inform third parties about the number of users on our website and the activities they conduct while on it.

We may share Your Personal Data as part of a sale, merger, or change in control, or in preparation for any of these events, provided that the Personal Data will continue to be used in accordance with this Privacy Policy. Any entity that acquires us or part of our business will have the right to continue using Personal Data, but only in the manner outlined in this Privacy Policy unless otherwise consented by You.

Credex Healthcare may disclose Your Personal Data when we believe in good faith that disclosure is required by law or legal process, or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate and take preventive measures against suspected or actual illegal activities or to cooperate with public and government authorities; (2) enforce our contractual requirements; (3) protect and defend ourselves against any third-party claims or allegations; (4) maintain the security or integrity of Credex Healthcare; or (5) safeguard the rights and safety of Credex Healthcare, its workforce, and others.

Credex Healthcare will make good faith efforts to notify You about any legal demands for Your Personal Data when appropriate, unless prohibited by law or court order, or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overly broad, vague, or lack proper authority, but we do not guarantee to challenge every demand.

You can request that we delete Your Personal Data maintained by Credex Healthcare, subject to providing a verifiable request. However, we may retain Your Personal Data for as long as necessary to comply with federal or state data retention requirements or other applicable laws.

You can request access to Your Personal Data maintained by Credex Healthcare, subject to providing a verifiable request.

You can request a list of the different categories of Your Personal Data collected by Credex Healthcare. You can also ask us to provide a list of third parties (if any) to whom Your Personal Data has been disclosed.