Cybersecurity Alert: Protecting Healthcare Providers from Ransomware

Cyber threats targeting healthcare organizations are on the rise, making it more critical than ever to safeguard sensitive patient data. Recently, Cigna issued an alert to providers regarding a significant spike in ransomware activity. With data breaches frequently making headlines, healthcare practices must remain vigilant against cyber threats, especially while focusing on COVID-19-related challenges.

Strengthening Security Measures

At our company, we implement two-factor authentication (2FA) for all critical services as a key security measure. However, cybercriminals continually exploit vulnerabilities, such as email spoofing, to gain unauthorized access.

Consider this scenario: A hacker gains access to a patient’s email, learns of an upcoming appointment, and then sends your staff a fraudulent email with a “medical records” attachment in a ZIP file. These ZIP files often contain executable malware designed to compromise your system. While many email services offer advanced security filters, staff education is crucial. Encourage the following best practices:

• Never open unexpected attachments, even from known contacts (their email may be compromised).
• Verify file types before opening any attachments.
• Avoid sending ZIP files via email—consider using secure portals for file sharing instead.

Our team follows strict data-sharing protocols by uploading large files to a secure portal rather than emailing them directly. Implementing similar procedures in your office can significantly enhance security.

Protecting Your Healthcare Website from Cyber Attacks

Cybercriminals are increasingly targeting medical websites, with thousands of hacking attempts occurring daily. To mitigate risk, ensure that your website is fortified with the following security measures:

• Regular Backups: Maintain up-to-date backups to quickly restore data if an attack occurs.
• 2FA for Website Access: Require all users and editors to use two-factor authentication when logging in.
• Firewalls & Malware Scanners: Install and maintain a robust firewall and an automated malware scanner to monitor your website’s integrity.
• Ongoing Security Updates: Cyber threats evolve, and so should your security measures regular updates are essential.

By taking proactive steps, healthcare providers can reduce the risk of falling victim to ransomware and other cyber threats. Stay informed, educate your team, and implement strong security practices to safeguard both your practice and your patients’ sensitive information.

If you need assistance enhancing your cybersecurity measures, our team is here to help.